Bibbens Sales & Service

 

PEACE-OF-MIND

With superior coverage, you will have true peace-of-mind throughout your ownership experience.

WARRANTY FOREVER®
IS LIFETIME COVERAGE

That's included with every qualifying new and pre-owned unit offered by a participating dealer. Coverage lasts for as long as you own your unit. All you need to do is complete the routine maintenance outlined in your Warranty Forever® agreement and you’re covered FOREVER!

NO COST
TO YOU

UNLIMITED
TIME & MILES

100% PARTS
& LABOR

ON-ROAD COVERAGE

OFF-ROAD COVERAGE

MAINTENANCE REQUIREMENTS

Routine maintenance is critical to ensure optimum performance of your on or off-road unit. You have the option of servicing your motorcycle at a repair facility of your choice. Simply follow the maintenance schedule outlined in your Warranty Forever® agreement and you’re covered for life.

Remember to notify us in advance of any maintenance performed outside of your selling dealership so that we can keep record of all maintenance performed.

Maintenance Notification

FREQUENTLY ASKED QUESTIONS

How do I locate a dealer that offers a Warranty Forever® agreement on a motorcycle I would like to purchase?

You can locate a dealer by submitting an inquiry in the contact section below.

What’s the catch?

There is no catch; this program is provided to you at no charge. The only requirement is that you follow the customary maintenance outlined in your agreement and keep records of all customary maintenance performed. Maintenance records can easily be saved in the NAE/ NWAN Connect app.

What is the program limit of liability?

The limit of liability is the NADA average retail value of the motorcycle at time of claim.

What is covered by the program?

The program provides coverage on the engine, transmission and drive assembly components listed in the agreement for as long as you own your motorcycle.

How do I make a claim if I have a breakdown?

Contact the dealer where you purchased your motorcycle. They will handle it all from there! If you have any questions that you would like to ask us directly, you may call 800-810-8458 and speak with a claims specialist.

Is there a deductible that I need to pay when I make a claim?

There is no deductible charged for covered repairs. 

Why do I need to contact the administrator for scheduled maintenance outside of my selling dealer?

The reason we require you to call prior to having your maintenance performed, is for record keeping purposes only. We will also assist you in your dealer’s absence to ensure all maintenance required by your agreement is performed.

When are the claims specialists available to take my call?

Claim specialists are available Monday – Friday 8:00am – 8:00pm and Saturday 9:00am –5:00pm Eastern to answer all your questions.

If my motorcycle breaks down and the breakdown is covered by the Warranty Forever® agreement, am I required to pay for the repair and then wait to be reimbursed?

No, you are not required to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.

What if I need to be towed or need a rental car while my motorcycle is being repaired?

Towing and rental car coverage is not provided by your Warranty Forever® agreement. However, if you purchased an extended service contract, your contract will most likely provide that coverage for you.

How do I know what maintenance is required to keep my Warranty Forever agreement in force?

The maintenance requirements, and associated maintenance intervals for all motorcycles are outlined in your Warranty Forever® agreement.  If you have any further questions, please contact one of our claims associates at 800- 810- 8458.

Why do I have to do all recommended services?

Proper maintenance to any mechanical component is the best preventative measure in reducing future breakdowns. That is the reason we ask that you use these guidelines.

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AVAILABLE ON IOS & ANDROID DEVICES

Access agreement information, upload attachments including maintenance records, claim photos, & more.