IMPORTANT CORONAVIRUS (COVID-19) UPDATE

April 13, 2020

We are closely monitoring the Coronavirus (COVID-19) outbreak and our hearts go out to those who have been impacted by it. NAE prides itself in putting people first and supporting the wellbeing of our associates, partners and community. 

We are in the process of preparing for members of our team to be able to work from home if they have the need to be quarantined. In addition, as you may have heard, the State of Ohio has cancelled all schooling through April 6th. This, of course, puts many of our associates in a bind as they need to find childcare. We are working vigilantly to help them be able to continue their work at home and be able to care for their children. 

At this time, we have also suspended all non-essential business travel until further notice. We will do our best to fulfill your needs via video conference. If you were anticipating a visit from an Account Executive or Account Manager in the near future, they will reach out to you to make alternative plans. 

As we navigate these unchartered waters, we anticipate that there may be additional hold times, and delays in our responses companywide. As always, our team is here to serve you and we will make every effort to continue providing an outstanding customer experience. 

We will continue constant communication as changes become necessary. We greatly appreciate your patience. Stay safe and WASH YOUR HANDS FREQUENTLY! 

CONTACT US

Address

8370 Dow Circle
Strongsville, OH

 

 

Phone

(800) 810-8458

 

Agent/Dealer Support:

(877) 222-1645

 

Claims:

(800) 810-8458

 

 

Hours

 

Monday - Friday:

8:00 AM - 8:00 PM EST

 

Saturday:

9 AM - 5 PM EST 

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