Real Powertrain Coverage, For a Lifetime

New Vehicles (Odometer Miles less than 12,001 on the Service Contract Date): Oil, and filter changes must be performed according to the maintenance recommended by the manufacturer which is outlined in Your Owner’s Manual. These services must be performed within 1,000 miles of the manufacturer’s recommended service intervals.

Pre-Owned Vehicles (Odometer Miles between 12,001-100,000 on the Service Contract Date): Oil and filter changes must be performed at the mileage interval outlined on the front page of your agreement. If no interval is chosen, the 5,000-mile interval will apply. These services must be performed within 1,000 miles of the selected service interval.

Recommended maintenance will need to be performed when your indicator signals you for maintenance, but cannot exceed the customary maintenance intervals outlined in your Global Lifetime Warranty agreement.

If you have any further questions, please contact a claims specialist at 1-800-810-8458.

Manufacturers only require a minimum level of services to be performed and will often list them in the owner’s manual. Your driving conditions and environmental conditions can demand additional service work be performed to keep your vehicle performing at peak levels. While you are only required to complete the minimum services outlined in your Global Lifetime Warranty agreement, we strongly encourage you to follow your dealership’s recommendations when being offered additional services.

No. All services must be performed by a professional service facility. This is to ensure proper documentation, as well as the workmanship of the services performed on your vehicle. See your Global Lifetime Warranty agreement for complete details on customary maintenance requirements.

Any service facility that has a license to do business. The facility must be able to provide a detailed repair order that contains the pertinent information regarding the services performed.

No, however, we strongly recommend it. ASE technicians are certified through a national non-profit organization to ensure the technicians competency in many areas of the automotive industry. Repair establishments with at least one ASE technician are permitted to display the ASE sign. Motorists should look for facilities that display the ASE Blue Seal of Excellence® logo.

You may have your vehicle serviced by any licensed repair facility. If you need assistance with this, you may also contact your selling dealer’s service department for details.

If you are within 150 miles of your selling dealer, you are required to have all repairs performed at their facility. If you are 150 miles, or more, away from your selling dealer, you may take your vehicle to any licensed repair facility to have your repair work completed. For assistance, you may call us at 1-800-810-8458 or you may contact your selling dealer’s service department for details. Remember, all repairs must be pre-authorized, or the claim will not be paid.

You may have your vehicle repaired by any licensed repair facility. For assistance, you may call us you may contact your selling dealer’s service department. Remember, all repairs must be authorized by the administrator prior to completing the repair, or the claim will not be paid.