The relationship with our clients is of the utmost importance to our team of professionals. We have created an easy, automated, online process for all claims handling. It is our primary focus to make sure that every customer we come in contact with has the best experience possible.
Our call center service levels are monitored on a daily basis to ensure the highest level of accuracy and the lowest possible hold times. Once approved, all claims are processed using a secure and responsive one-time-use credit card processing system. This process ensures that each call is handled as effectively and efficiently as possible.
Here are some things you can expect from our claims team:
Monday – Friday 8:00 am – 8:00 pm, Eastern
Saturday 9:00 am – 5:00 pm, Eastern