Meet our team


National Automotive Experts, which includes NWAN, our sister company, is an innovative and distinctive organization to work for. We are a mission-centric company that focuses on three main purposes: people, products, and performance. Our home office is over 34,000 square feet, located in Strongsville, Ohio. In the past five years, we have increased our associate count over 15% per year!

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Learn About NAE / NWAN

We are proud to say that in the past five years we have grown an average of 35% per year! We are very proud of our growth and attribute that success solely to the people we hire and our outstanding products. We know without the best people, that kind of growth would never be possible.

We offer a unique work environment, including massage days, company-wide Bingo events, holiday decorating contests, unique charitable fundraisers, and much more. We have ice cream and food trucks come to our facility for a change of pace and our state-of-the-art facility encompasses an onsite fitness center, foosball, ping pong, two 60” flat screen tv’s connected to cable, and a WiiU game system with futon style seating and a quiet lunch room for those who like to take their break in a quiet area.

NAE/NWAN can help you drive your career forward to the next level. Besides offering a great culture, a challenging work environment and all the great benefits received as being part of the NAE/NWAN family, we provide a competitive benefit package to our associates which includes affordable healthcare, flexible spending accounts, disability and life insurance, 401(k), 401(k) guaranteed benefit, paid time off, paid holidays, flexibility and more!

If you are interested in joining the NAE/NWAN family you can apply by clicking here. Don’t miss the opportunity to become part of a winning team!

Join Our Team


Meet Our Team

Amy Young

Executive Assistant

Bobby Rody

Accounting Clerk

Beth Bellisario

Dealer Processing Team Lead

David Neuenschwander

President & Partner

Kathy Eaton

Ancillary Claims Adjudicator

Candace Colston

Claims Payment Specialist

Mike Licursi

Mechanical Claims Adjudicator

Cheyenne Myers

Cancellations Specialist

Teddy Negron

Paralegal

Dustin Baird

Print/Production Specialist

Jodi Cathcart

Receptionist & Data Input Specialist

Cliff Childers

Account Executive

Elaina Comfort

Administrative Assistant

Chris Johnson

Account Executive

Alyson Kisilewicz

Payroll Administrator

Eric Mason

Shipping Specialist

Theresa Young

Ancillary Claims Adjudicator

Eric Straw

Claims Adjudicator

Christian Dohar

Shipping & Production Supervisor

Joey Metcalf

Lead Software Developer

Gabby Roberts

Vice President of Operations

Ken Harp

Mechanical Claims Adjudicator

James Lane

Claims Adjudicator Team Lead

Kayla Rossman

Graphic Designer

Kristy Klein

Accounting Supervisor

Rhonda Chaplin

Vice President of Claims

Megan Corrigan

Junior Staff Accountant

Christine Chaplin

Client Relations Manager Team Lead

Megan Haas

Cancellations Specialist Team Lead

Jeff Fenzel

Pre-Authorization Specialist

Alexis Ward

Agreement Processing Specialist

Nancy Grabski

Reinsurance Specialist

Kim Liguzinski

Claims Payment & Cancellations Supervisor

Rachel Ratajczak

Client Relations Dispatcher

Chuck Chase

Manager of Account Servicing

Michele Kern

Human Resources Manager

Sarah Ewanko

Cancellations Specialist

Shannon Quarrick

Pre-Authorization Supervisor

Tara Bradley

Contract Verification Specialist

Chris Collins

Pre-Authorization Specialist

Colleen Koleno

Data Input Specialist

Thomas Burge

Software Developer